Executive Summary
Comprehensive analysis plan for evaluating willingness-to-pay (WTP) patterns from 500 web hosting survey responses.
The analysis applies core principles from "Monetizing Innovation" to identify optimal pricing strategies, segment-specific value propositions, and feature monetization opportunities.
Key Data Assets:
- Primary WTP Metric: Q24 (Maximum monthly budget: 7 tiers from $0-10 to $501+)
- Sample Size: 500 statistically robust responses
- Personas: 5 distinct segments
- Feature Data: 24 questions covering priorities and preferences
1. "Monetizing Innovation" Framework Application
1.1 The Four Monetization Models Assessment
Objective: Classify each persona into one of the four monetization models to guide pricing strategy.
Model Definitions
- Maximizer (High Value, High Price): Premium customers willing to pay top prices
- Penetrator (High Value, Low Price): Value-seekers wanting quality at competitive prices
- Underdog (Low Value, Low Price): Budget-constrained customers with basic needs
- Champion (Low Value, High Price): Overpaying customers (rare, target for repositioning)
Classification Methodology
# Value Score (0-25 scale)
Value_Score = (Feature_Count × 2) +
(Performance_Priority × 3) +
(Developer_Tools × 3) +
(Analytics_Priority × 2) +
(Premium_Support × 4)
# Price Sensitivity Score (0-15 scale)
Price_Sensitivity = (7 - Budget_Tier) +
(Low_Pricing_Priority × 3) +
(Lowest_Cost_Selection × 4) +
(Best_Value_Selection × 2)
Classification Rules
- Maximizer: Value Score > 15 AND Budget Tier ≥ $101+
- Penetrator: Value Score 8-20 AND Budget Tier $26-200
- Underdog: Value Score < 10 AND Budget Tier ≤ $50
- Champion: Investigate high spend + low value combinations
1.2 Feature-Value Hypothesis Testing
Objective: Categorize features as Table Stakes, Performance (differentiators), or Delighters.
The Three Feature Categories
- Table Stakes: Features expected by all, don't justify premiums
- Hypothesis: Selected equally across budget tiers (|r| < 0.10, selection>70%)
- Performance Features: Features that increase WTP
- Hypothesis: Positive correlation with budget tier (r > 0.25)
- Delighters: Nice-to-have but don't drive WTP
- Hypothesis: High selection but no WTP correlation (r ≈ 0)
Statistical Analysis Methods
- Point-biserial correlation with budget tier
- T-test: selectors vs. non-selectors
- Regression modeling to quantify budget increase per feature
- Association rules mining for feature bundles
2. Specific Analysis Components
2.1 WTP Distribution Analysis
Overall Distribution (Q24)
Descriptive Statistics: Mean, median, mode, SD, CV, IQR, skewness, kurtosis, percentiles (10th, 25th, 50th, 75th, 90th, 95th)
Budget Tier Mapping:
- $0-10 → $5
- $11-25 → $18
- $26-50 → $38
- $51-100 → $75.50
- $101-200 → $150.50
- $201-500 → $350.50
- $501+ → $600 (conservative)
WTP by Persona
- Descriptive statistics per persona
- One-way ANOVA (test if means differ)
- Post-hoc tests (Tukey HSD) for pairwise comparisons
- Within-persona variation (coefficient of variation)
Natural Price Tier Identification
- Gap analysis: Identify inflection points
- Density clustering: Find peaks and valleys
- Revenue optimization: Model revenue at different price points
- K-means clustering on budget tiers
2.2 Feature-Price Correlation Analysis
For Each Priority (Q7) and Extended Feature (Q14):
- Binary correlation with budget tier
- Mean budget comparison (selectors vs. non-selectors)
- Chi-square test of independence
- Feature count analysis (total features vs. budget)
- Co-selection patterns (association rules)
Multi-Feature Regression Analysis
Budget = β₀ + Σ(β × Feature) + ε
Models:
- Linear Regression (OLS)
- Hierarchical (persona → priorities → features → interactions)
- Regularized (LASSO/Ridge) for feature selection
- Cross-validation (70/30 split)
Premium Support Analysis (Q12)
- Support type vs. budget correlation
- Willingness for premium/paid support
- Support-feature interactions
- Bundle vs. add-on pricing implications
2.3 Persona Monetization Profiles
For Each Persona:
- WTP Characterization: Sample size, budget distribution, percentiles
- Feature Preferences: Top priorities, most/least selected features
- Budget-Feature Alignment: Feature_Value_Index = Value_sum / Actual_budget
- Persona Sub-Segmentation: 2-3 sub-segments within persona
- Pricing Strategy: Positioning, recommended tiers, feature packaging
2.4 Price Sensitivity Analysis
"Low Pricing" Priority Analysis (Q7)
- Actual WTP vs. stated preference
- Budget tier breakdown
- Feature expectations vs. budget gap
- Sub-segments: "Price-only", "Value-seekers", "Pragmatists"
Q8 Value-Seeking Behavior
WTP by selection: Premium features (highest) vs. Lowest cost (lowest)
Price Elasticity Indicators
- Budget spread as elasticity indicator
- Feature-budget gradient
- Persona elasticity comparison
3. Strategic Pricing Recommendations Framework
3.1 Tiered Pricing Strategy
Tier Design Process
- Determine Number: 3-4 tiers typical (Good-Better-Best-Premium)
- Set Price Points: Percentile-based (25th, 50-60th, 80-90th)
- Assign Personas: Map to primary/secondary tiers
- Allocate Features: Table stakes in all; performance tier-specific
Good-Better-Best Psychology
- Anchor the high end (make others seem reasonable)
- Target the middle (40-50% of revenue)
- Make basic "good enough" (encourages upgrades)
- Clear differentiation (3-4 meaningful differences)
- Decoy effect (strategic tier positioning)
3.2 Value-Based Pricing Approach
Professional Tier Bundle Value:
Base (table stakes): $40
+ Feature 1: $48 (from regression)
+ Feature 2: $32
+ Feature 3: $25
= Total value: $145
Price at 65% of value = $94/month
Price Anchors
- Primary: Enterprise tier sets reference point
- Secondary: Show feature add-on values
- Competitive: Position relative to competitors
4. Analysis Methodology
4.1 Statistical Methods
| Method | Purpose |
|---|---|
| Descriptive Statistics | Mean, median, SD, CV, IQR, percentiles |
| T-tests | Independent samples comparison |
| One-way ANOVA | Test persona WTP differences |
| Chi-square | Tests of independence |
| Correlations | Point-biserial, Pearson |
| Regression | Linear, Lasso, Ridge |
| K-Means Clustering | Identify natural price tiers |
| Cohen's d | Effect size (practical significance) |
4.2 Data Preparation Steps
- Load and validate data (check missing values, verify data types)
- Create derived variables (feature counts, priority scores, value/sensitivity scores)
- Handle categorical variables (create dummy variables for regression)
- Create analytical datasets (feature-level, persona-level, segment-level)
5. Deliverables and Outputs
📄 Reports
- Executive summary (key findings)
- WTP distribution analysis
- Feature-value analysis
- Persona monetization profiles (5)
- Price sensitivity analysis
- Pricing strategy recommendations
📊 Visualizations
- Distribution plots (histograms, box plots)
- Comparison charts (bar charts, grouped bars)
- Correlation matrices (heat maps)
- Scatter plots (WTP vs. features)
- Segment profiles (radar charts)
- Executive dashboard (key metrics)
💾 Data Exports
- Persona profiles CSV
- Feature correlations CSV
- Pricing tiers CSV
- Monetization models CSV
🎯 Strategic Materials
- Feature prioritization matrix
- Persona-tier mapping
- Implementation roadmap
- Messaging guidelines
6. Limitations and Considerations
Synthetic Data Limitations
- Data is algorithmically generated, not from real customers
- Patterns may be idealized vs. messy real-world data
- Missing unmodeled behaviors and edge cases
Implication: Analysis demonstrates methodology and provides directional guidance. Validate with real customer data before implementation.
Required Validations Before Implementation
- Conjoint Analysis: Test actual price-feature trade-offs
- A/B Testing: Test price points with real customers
- Customer Interviews: Validate value drivers and WTP rationale
- Competitive Intelligence: Confirm market positioning
- Usage Data: Analyze actual feature adoption patterns
7. Implementation Workflow
| Phase | Timeline | Activities |
|---|---|---|
| Phase 1 | Week 1 | Data Preparation & Exploration |
| Phase 2 | Weeks 2-3 | Core Analysis (WTP, Features, Personas, Price Sensitivity) |
| Phase 3 | Week 3 | Segmentation & Classification |
| Phase 4 | Week 4 | Strategic Recommendations |
| Phase 5 | Week 4 | Reporting & Visualization |
Expected Outcomes:
- Clear understanding of customer WTP patterns
- Scientifically-justified pricing tier structure
- Feature packages optimized for each segment
- Strategic roadmap for pricing implementation
- Foundation for ongoing pricing optimization